Refund Policy

Last updated: 01/26/2026

At Medical Bill Negotiation USA, we stand behind the value of our digital products. Our goal is to provide clear, actionable information that helps you understand and negotiate medical bills effectively.

That said, please read this Refund Policy carefully before making a purchase.

Digital Product Refunds

Due to the nature of digital products, all sales are considered final once the product is downloaded or accessed, unless otherwise stated below.

However, we offer a limited satisfaction-based refund under the following conditions.

Eligibility for a Refund

You may request a refund if:

  • You are dissatisfied with the content of the eBook, and

  • Your request is submitted within 7 days of purchase, and

  • You can confirm that the product did not meet your expectations as described on the sales page.

Refunds are issued at our sole discretion.

Non-Refundable Situations

Refunds will not be issued if:

  • The request is made after the 7-day refund window

  • The product has been fully downloaded and accessed, except as stated above

  • The refund request is based on failure to achieve specific financial results

  • The refund request is made due to user error or misunderstanding

  • There is evidence of abuse, excessive refund requests, or fraud

We do not guarantee specific outcomes or savings.

How to Request a Refund

To request a refund, please contact us at:

📧 Email: infoebookusa@aol.com

Include:

  • Your full name

  • Email used for purchase

  • Date of purchase

  • Reason for your request

Incomplete requests may not be processed.

Processing of Refunds

Approved refunds will be processed using the original payment method.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Chargebacks & Payment Disputes

We encourage you to contact us before initiating a chargeback.

Unauthorized chargebacks may result in:

  • Immediate loss of access to digital products

  • Account restrictions

Chargebacks are reviewed individually.

No Guarantees Disclaimer

Our products provide educational and informational content only.

We do not guarantee:

  • Specific savings amounts

  • Successful negotiations

  • Outcomes with hospitals, insurers, or collections agencies

Results depend on individual circumstances.

Policy Updates

We reserve the right to update this Refund Policy at any time.

Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Refund Policy, contact us at:

📧 Email: infoebookusa@aol.com
🌐 Website: https://www.medicalbillnegotiationusa.com

Final Acknowledgment

By purchasing our digital products, you acknowledge that you have read, understood, and agreed to this Refund Policy.